Terms & Conditions

Welcome to Salt & Seren. By booking a retreat or experience with us, you agree to the following terms and conditions. Please read them carefully before making your reservation.

1. Booking & Payment

  • A deposit or full payment is required at the time of booking to secure your place.

  • Payment can be made securely through our website or by other approved methods.

  • All prices are listed in GBP and include applicable taxes unless otherwise stated.

2. Cancellations & Refunds

  • Cancellations made 30 days or more prior to the retreat start date will receive a full refund, minus a small admin fee.

  • Cancellations made 15–29 days before the retreat will receive a 50% refund.

  • Unfortunately, cancellations made within 14 days of the retreat cannot be refunded.

  • You may transfer your booking to another person with written notice.

3. Changes & Cancellations by Us

  • In rare cases, we may need to reschedule or cancel a retreat due to unforeseen circumstances. If so, you will receive a full refund or the option to transfer your booking.

  • We are not responsible for any travel or accommodation costs incurred due to changes.

4. Health & Wellbeing

  • Participation in any physical activity is at your own risk. Please inform us in advance of any medical conditions or injuries.

  • You are responsible for your own health, insurance, and safety during the retreat.

5. Respect & Conduct

  • Salt & Seren is a space for connection, kindness, and mutual respect. We reserve the right to ask any guest to leave if their behaviour disrupts the retreat experience for others.

  • Guests are expected to respect the property, other participants, and the natural environment.

6. Liability

  • While we take every care to ensure a safe and enriching experience, Salt & Seren is not liable for any personal injury, loss, or damage to property during your stay.

7. Privacy

  • Any personal information shared with us will be kept confidential and used solely for the purpose of your booking and retreat experience, in accordance with our Privacy Policy.

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