At Salt & Seren, your privacy matters to us. We’re committed to protecting any personal information you share with us and ensuring that it’s used thoughtfully and respectfully.
When you make a booking, sign up to our mailing list, or contact us through our website, we may collect:
Your name
Contact details (email address, phone number, address)
Payment and billing information (securely processed via third-party providers)
Health or dietary information (only when necessary for your retreat experience)
We use your information to:
Process bookings and payments
Communicate with you about your retreat
Share updates, special offers, or news (only if you opt in)
Ensure your retreat experience is safe, comfortable, and personalised
We will never sell or share your information with third parties for marketing purposes.
You will only receive emails from us if:
You have booked a retreat or contacted us directly
You have subscribed to our newsletter (and you can unsubscribe anytime)
Our website may use cookies to enhance your browsing experience. These help us understand how visitors use our site so we can improve it over time. You can adjust your browser settings to disable cookies if preferred.
We take your data security seriously. All information is stored securely, and payment details are processed via trusted third-party platforms with encryption and secure servers.
You have the right to:
Access the personal data we hold about you
Request corrections to your information
Ask for your data to be deleted from our records (unless required for legal or booking-related reasons)
To make a request, just email us at [your email address].
We may occasionally update this policy to reflect changes in our services or legal obligations. The most recent version will always be available on our website.
